24/7 Emergency Service
Need service now? Call Jetstar.
A phone call is the fastest way to discuss an urgent problem. If it can wait, send the form and we will follow up about next steps.
Licensed & insured · Serving Utah County & Salt Lake County since 2014
Before you call
Three details that help us understand the problem
None of this is required — if water is rising, just call. When available, these details help identify what kind of line or fixture may be involved.
- 01
What is backing up
One fixture, or every drain in the house? That difference points to a branch line versus the main.
- 02
How long it has done it
A first-time clog and a line that backs up every few months get different treatment.
- 03
Access to the cleanout
If you know where the cleanout is — yard, garage, or crawlspace — mention it when you call.
What happens after you get in touch
Calling is the fastest route for anything active — water rising, a line backing up, no hot water in winter. The phone reaches a person who works on these systems, so the conversation starts with what the property is doing rather than with a script.
The form suits everything that is not urgent: a quote on a water heater replacement, a camera inspection before a purchase closes, a recurring backup you want looked at properly rather than cleared again. Including the address and a description of what you are seeing means the first conversation can be about the work instead of about gathering basics.
For anything involving a buried line, expect the first step to be diagnosis rather than a number. Scoping a sewer or water line without seeing inside it produces a guess, and a guess on underground work is an expensive thing to be wrong about.
Where we work
Jetstar Plumbing and Drains is based in Pleasant Grove and covers all 46 incorporated municipalities across Utah County & Salt Lake County — from Lehi and Provo through the north end of Utah County, and across the Salt Lake valley from Sandy and Draper up to the northern cities.
Travel time varies with where a property sits and what else is running, so availability is worth confirming on the call rather than assuming. Every city has its own page with local detail — water provider, the neighborhoods we work in, and the services most requested there.
Coverage
All 46 municipalities we serve
- Alpine
- Alta
- American Fork
- Bluffdale
- Brighton
- Cedar Fort
- Cedar Hills
- Copperton
- Cottonwood Heights
- Draper
- Eagle Mountain
- Elk Ridge
- Emigration Canyon
- Fairfield
- Genola
- Goshen
- Herriman
- Highland
- Holladay
- Kearns
- Lehi
- Lindon
- Magna
- Mapleton
- Midvale
- Millcreek
- Murray
- Orem
- Payson
- Pleasant Grove
- Provo
- Riverton
- Salem
- Salt Lake City
- Sandy
- Santaquin
- Saratoga Springs
- South Jordan
- South Salt Lake
- Spanish Fork
- Springville
- Taylorsville
- Vineyard
- West Jordan
- West Valley City
- White City
